Languages English

Education

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Credentials (certificates, licences, memberships, courses, etc.) Mental health first aid Certificate

Experience 1 year to less than 2 years

Specific Skills

Act as an advocate for client groups in the community; Serve as a member of an interdisciplinary team working with a client group; Refer clients to agencies that provide financial assistance, legal aid, housing, medical treatment and other services; Lobby for solutions to problems affecting client groups; Interview clients to assess their situation and determine the types of services required and eligibility; Conduct social research

Additional Skills

Provide public education and consultation regarding counselling services, issues and methods; Perform administrative tasks

Work Setting

Social and family service agency; Community service organization; Mental health institution, facility or clinic

Security and Safety Criminal record check

Work Conditions and Physical Capabilities Work under pressure; Attention to detail

Personal Suitability

Effective interpersonal skills; Team player; Excellent oral communication; Excellent written communication; Client focus; Interpersonal awareness; Dependability; Judgement; Values and ethics; Reliability; Organized