Full-Time
User Support Technician
Posted on Sep 13
Btl Designs Inc
12830,80 ave suite 210Surrey, BCV3W 3A8
Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Supervise other technical support workers in this group; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties
Experience 2 years to less than 3 years
Education College/CEGEP
Languages English
Interview for this position