Full-Time

Guest Service Representative Hotel

Posted on Jun 01

Holiday Inn And Suites Winnipeg Downtown

360 Colony StreetWinnipeg, MBR3B 2P3

Screening questions

Are you currently legally able to work in Canada?; Do you currently reside in proximity to the advertised location?

Other benefits

Free parking available; Team building opportunities; Parking available; Wellness program

Long term benefits Group insurance benefits; Life insurance

Health benefits

Health care plan; Disability benefits; Dental plan; Vision care benefits

Personal Suitability

Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Dependability; Reliability; Organized

Specific Skills

Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests' departures, calculate charges and receive payments; Perform light housekeeping and cleaning duties; Investigate and resolve complaints and claims; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies, reservations and room assignments

Long term benefits Group insurance benefits, Life insurance

Other benefits

Free parking available, Team building opportunities, Parking available, Wellness program

Health benefits

Health care plan, Disability benefits, Dental plan, Vision care benefits

Experience Experience an asset

Education Secondary (high) school graduation certificate

Languages English

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