Screening questions

Are you currently legally able to work in Canada?; Do you have previous experience in this field of employment?

Personal Suitability

Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized; Punctuality

Work Location Information Urban area

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Sitting

Transportation/Travel Information Own transportation

Security and Safety Bondable

Additional Skills

Schedule and confirm appointments; Provide basic information to clients and the public

Customer Sales and Service Agent Specific Skills

Answer telephone and relay telephone calls and messages

Specific Skills

Address customers' complaints or concerns; Obtain and process information required to provide services; Answer inquiries and provide information to customers; Receive and log complaints; Operate switchboard or telephone system

Experience 1 to less than 7 months

Education Secondary (high) school graduation certificate

Languages English