Full-Time
Customer Service Supervisor (Except Financial Services)
Posted on Jun 14
Worx Ltd
Calgary, AB
Long term benefits Other benefits
Personal Suitability
Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Interpersonal awareness; Dependability; Reliability; Organized
Ability to Supervise 5-10 people
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail; Overtime required
Security and Safety Criminal record check
Workers Supervised
Information clerks; Data entry clerks; Customer service clerk
Additional Skills
Recruit and hire staff; Conduct performance reviews; Perform same duties as workers supervised
Specific Skills
Co-ordinate, assign and review work; Establish work schedules and procedures and co-ordinate activities with other work units or departments; Resolve work-related problems and prepare and submit progress and other reports; Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work; Examine and verify accuracy of work and authorize routine deposits and withdrawals; Identify training needs and train workers in job duties and company policies
Long term benefits Other benefits
Experience 3 years to less than 5 years
Credentials (certificates, licences, memberships, courses, etc.) First Aid Certificate
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Languages English
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