Personal Suitability

Effective interpersonal skills; Excellent oral communication; Reliability; Organized

Work Setting

Private sector; Retail/wholesale establishment/distribution centre

Additional Skills

Provide basic information to clients and the public

Computer Applications Internet

Business Equipment and Computer Applications

Word processing software; Switchboard 1-25 lines; Database software

Specific Skills

Access and process information; Sell merchandise; Issue receipts and other forms; Greet people and direct them to contacts or service areas; Explain the type and cost of services offered; Arrange for refunds and credits; Answer inquiries and provide information to customers; Answer telephone and relay telephone calls and messages; Perform general office duties; Operate switchboard or telephone system; Receive and issue payments

Experience Experience an asset

Education

Secondary (high) school graduation certificateor equivalent experience

Languages English