Full-Time

Guest Services Manager

Posted on Jun 27

Phi Hotel Group

18540 100th Ave NWEdmonton, ABT5S 0K6

Personal Suitability

Initiative; Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus

Ability to Supervise

More than 20 people; Staff in various areas of responsibility

Work Conditions and Physical Capabilities Attention to detail

Work Site Environment Non-smoking; Air conditioned

Work Setting Hotel, motel, resort

Additional Skills

Supervise staff; Recruit and hire staff; Perform front desk duties; Conduct training sessions; Conduct performance reviews

Business Equipment and Computer Applications

MS Excel; MS Windows; MS Word; MS Office; MS Outlook

Specific Skills

Address customers' complaints or concerns; Establish work schedules; Develop and implement policies and procedures for daily operations; Assist clients/guests with special needs

Experience 1 year to less than 2 years

Education Other trades certificate or diploma

Languages English

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