Personal Suitability

Flexibility; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized; Ability to multitask

Ability to Supervise 3-4 people

Additional Skills Schedule and confirm appointments

Business Equipment and Computer Applications MS Office

Customer Sales and Service Agent Specific Skills

Answer telephone and relay telephone calls and messages

Specific Skills

Type and proofread correspondence, forms and other documents; Greet people and direct them to contacts or service areas; Determine and establish office procedures and routines; Carry out administrative activities of establishment; Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation; Oversee and co-ordinate office administrative procedures; Answer electronic enquiries; Compile data, statistics and other information; Review, evaluate and implement new administrative procedures; Order office supplies and maintain inventory; Establish work priorities and ensure procedures are followed and deadlines are met; Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services; Assist in the preparation of operating budget and maintain inventory and budgetary controls; Assemble data and prepare periodic and special reports, manuals and correspondence; Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information; Set up and maintain manual and computerized information filing systems

Experience 1 year to less than 2 years

Education Secondary (high) school graduation certificate

Languages English