Workplace information Remote work available

Personal Suitability

Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus

Computer and Technology Knowledge Internet

Work Conditions and Physical Capabilities

Fast-paced environment; Attention to detail; Sitting

Work Setting Internet Service Provider (ISP)

Specific Skills

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts

Experience 7 months to less than 1 year

Education Secondary (high) school graduation certificate

Languages English